The visit of the museum in 10 questions

  • Is there any documentation available in a foreign language?
    Yes, audioguides in english are available. Translations in English, Spanish, German, Italian and Dutch are given for the visit.
    All the videos are subtitled in english. 
  • Is the visit possible with a stroller?
    Yes, an elevator allows you to access all levels of the building.
  • How long is the visit?
    In free visit, the average duration of the visit is 1:30.
    But everyone can adapt the length of their visit according to the time they have or their interest.
  • Is the visit too long for children?
    It depends on the age of the children. 
    The visit is not suitable for children under 7 years old because the subject is complex.
    We offer free coloring pages on the Middle Ages and crayons.
    From 8 years old, an educational booklet is available but still requires a minimum of support from parents.
    (a game application is in preparation).
  • Are dogs allowed in the museum?
    Yes, but they must be kept on a leash.
  • Is taking pictures allowed in the museum? 
    Yes, photos are allowed, even with flash.
    Nevertheless, any commercial use must be subject to an authorization by the museum.
  • Which payment options are available?
    You can pay your entrance fees and purchases in the museum shop by cash, by credit card, holiday vouchers or by transfer (for associations, communities, schools ...).
  • Can you buy books on Catharism or souvenirs on the spot?
    Yes, our shop / bookstore offer a selection of specialized books on Catharism, books adapted for kids and of course postcards, stationery, keychains and other small souvenir items for gifts or just for fun.
  • Is it possible to park easily near the museum?
    Yes, there are two large car parks right in front of the museum as well as many places in the adjacent streets.
    All car parks are free. Warning: some areas require a parking disk because places are limited to one hour (if you don't have one, disks are available for sale at the Tourist Office for € 1.50 ).
    A reserved space for buses is directly facing the museum, on the May 8th 1945 square. 
    Two dedicated parking spaces for the disabled people are at the back of the building.
  • Can we come to Mazamet by public transport? Are there restaurants, hotels, campsites...? 
    Yes, all the information to prepare your stay are on the Mazamet Tourist Office's website: www.tourisme-mazamet.com